Customer Communication
Podcast: What Happens if You Lose Your Biggest Client? Interview with Larry Armstrong
Finding out the hard way that your main source of revenue is no longer viable is a crushing blow for all businesses. What do you do when...
Podcast: Why Your Digital Services Business Should Be Run Like a Restaurant, an Interview with Kasim Marucchi
Customers are the center of your business if you're in digital services. That's why following the restaurateur's mandate of 'the customer...
Customer Communication in Mergers and Acquisitions
Considering selling your buisness? Don't forget about your customers. While the merger or acquisition may be in the best interest of your...
Forget About Business Value. What Are My Net Cash Proceeds?!
Understanding the value of your business is important, but even more important is determining the amount of cash that will land in your...
